What is Fulfilment Management?

To the uninitiated Retail Fulfilment Management is one of the least recognised, and yet possibly most important, aspects of any eCommerce business. Retail Fulfilment Management is the process of recording and ordering the movement of stock around the company and also managing deliveries to customers and stock returns.

How Does Fulfilment Management Affect eCommerce Businesses

For an eCommerce company this is of paramount importance as it ensures that website stock information is accurate, avoiding any stock related embarrassments or delayed deliveries. With intelligent fulfilment management you can tailor your delivery service to run at peak efficiency and integrate more delivery options for the company to keep profits as high as possible.

How Does Fulfilment Management Help Retail Businesses?

In the retail environments fulfilment isn't just about delivering ordered products to customers, it is the main control over stock movements between multiple retail sites. An integrated fulfilment management system lets your staff give credible information to your customers at the point of purchase, over the telephone and via your website and then follow through on this information efficiently. In today's market there is no excuse for not being able to do this and the benefits for your customer's loyalty are massive.

“All of us here CS Labels would just like to say a big thank you to Agne and the team at Advansys. Our project was managed with urgency from start to finish. Agne answered every question promptly and was very detailed in how to use the CMS to get the most of our site. The CMS and website are both excellent and above the specification that was discussed at the start of the project. The artwork and design is first class aswell! When the time comes to update our site we will definitely be using Advansys for the great customer service and for going that extra mile for us.”

- Samuel Crowley - CS Labels -

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