eCommerce websites deal with vast amounts of information including products, shipping rates, taxes, orders, customers and much more. All this information must be handled and processed efficiently for the site to run smoothly, which is what integrations are needed for.
Integrations provide a way for your system to connect with other platforms allowing you to save considerable time and money. They range from API real time integrations with large ERP platforms to simpler integrations with common systems.
Some of the most used integrations for eCommerce websites are used to connect a company's main site with their other online marketplaces such as eBay and Amazon. This means that any orders which come through these channels will be automatically added to your management system keeping everything in one place.
Integrations with enterprise resource planning systems (ERP) means linking your site with software which help you control elements of your business such as marketing, inventory control, order tracking, customer service, finance and human resources.
One of the most important parts of any eCommerce solution is how it collects and organises payments. This is usually done through payment gateways such as PayPal, SagePay and many others which are integrated to your management system to securely collect payments for your products.
We can also provide other integrations with your management system which link other sales channels such as text messaging, telephone orders or tills from your physical stores. This can link together separate areas of your business saving you time and money as well as allowing direct comparison between the systems you use.
- Paul Gurnell - GlaxoSmithKline -